WhatsApp / Meta Setup

Troubleshooting Meta Connection Errors

Resolving API connection failures, expired tokens, and permission errors.

Prerequisites & Requirements
  • WWA System Logs

If Meta API connection fails in WWA settings, check common error codes:

  • Error 190 (Invalid OAuth Token): Token is expired or revoked. Regenerate your System User Token in Meta Business Settings.
  • Error 100 (Param Phone Number ID invalid): Ensure you copied the Phone Number ID, not your display phone number.
  • Error 200 (Permission Denied): Ensure system user has whatsapp_business_messaging scope assigned.

Have questions about troubleshooting meta connection errors?

Our technical support engineers are available to review your store setup.

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