WhatsApp / Meta Setup
Troubleshooting Meta Connection Errors
Resolving API connection failures, expired tokens, and permission errors.
Prerequisites & Requirements
- WWA System Logs
If Meta API connection fails in WWA settings, check common error codes:
Error 190 (Invalid OAuth Token):Token is expired or revoked. Regenerate your System User Token in Meta Business Settings.Error 100 (Param Phone Number ID invalid):Ensure you copied the Phone Number ID, not your display phone number.Error 200 (Permission Denied):Ensure system user haswhatsapp_business_messagingscope assigned.
Have questions about troubleshooting meta connection errors?
Our technical support engineers are available to review your store setup.