Troubleshooting Guide

Step-by-step solutions for messages not sending, template errors, credential issues, cart detection, automation failures, and Stripe payments.

15 Articles
Article

Messages Not Sending (Action Scheduler)

Learn requirements, implementation steps, and troubleshooting for messages not sending (action scheduler).

Article

Template Not Found or Not Syncing

Learn requirements, implementation steps, and troubleshooting for template not found or not syncing.

Article

Template Variable Count Mismatch

Learn requirements, implementation steps, and troubleshooting for template variable count mismatch.

Article

Invalid WhatsApp Credentials or Token Expired

Learn requirements, implementation steps, and troubleshooting for invalid whatsapp credentials or token expired.

Article

Phone Number Formatting & Opt-out Issues

Learn requirements, implementation steps, and troubleshooting for phone number formatting & opt-out issues.

Article

Abandoned Cart Not Detected

Learn requirements, implementation steps, and troubleshooting for abandoned cart not detected.

Article

Recovery Message Not Triggering

Learn requirements, implementation steps, and troubleshooting for recovery message not triggering.

Article

Payment Recovery Not Triggering

Learn requirements, implementation steps, and troubleshooting for payment recovery not triggering.

Article

COD Verification Links Not Working

Learn requirements, implementation steps, and troubleshooting for cod verification links not working.

Article

Automation Rules Not Running

Learn requirements, implementation steps, and troubleshooting for automation rules not running.

Article

Broadcast Campaigns Stuck or Not Sending

Learn requirements, implementation steps, and troubleshooting for broadcast campaigns stuck or not sending.

Article

License Activation Errors & Limits

Learn requirements, implementation steps, and troubleshooting for license activation errors & limits.

Article

Pro Download Unavailable or Expired

Learn requirements, implementation steps, and troubleshooting for pro download unavailable or expired.

Article

Pro Dashboard Update Unavailable

Learn requirements, implementation steps, and troubleshooting for pro dashboard update unavailable.

Article

Stripe Checkout or Payment Failure

Learn requirements, implementation steps, and troubleshooting for stripe checkout or payment failure.