Getting Started

Initial Configuration & Store Settings

Configuring initial plugin settings in the WWA Dashboard.

Prerequisites & Requirements
  • WWA Plugin Activated

After activation, navigate to WWA WhatsApp → Settings in your WordPress dashboard to configure store settings:

  • Default Country Code: Select your store's primary country code (e.g. +1 for US, +44 for UK, +91 for IN). This handles national phone number formatting automatically.
  • Cart Abandonment Timeout: Set the duration (in minutes) before an inactive checkout is marked abandoned (default: 15 minutes).
  • Log Retention: Set how long message logs are retained in your database (default: 30 days).

Have questions about initial configuration & store settings?

Our technical support engineers are available to review your store setup.

Contact Support