Getting Started

Connecting Meta WhatsApp Cloud API

Connecting your Meta WhatsApp Cloud API credentials to WWA.

Prerequisites & Requirements
  • Phone Number ID
  • WABA Account ID
  • Permanent Access Token

To authorize WWA to send WhatsApp messages on behalf of your store, connect your Meta Cloud API credentials under WWA WhatsApp → Settings → Meta API:

  1. Enter your WhatsApp Phone Number ID (found in Meta Developer Console under WhatsApp → API Setup).
  2. Enter your WhatsApp Business Account (WABA) ID.
  3. Paste your Permanent System User Access Token.
  4. Click Test Connection & Save Credentials.

If credentials are valid, WWA will display a green "Meta API Connected" status badge and automatically fetch your approved WhatsApp templates.

Have questions about connecting meta whatsapp cloud api?

Our technical support engineers are available to review your store setup.

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