Support & Assistance
What Information to Include in Support Requests
Required system information to include in support tickets for fast resolution.
Prerequisites & Requirements
- System Status Info
To help our team resolve your issue quickly, please include:
- WWA Plugin Version & WordPress / WooCommerce versions
- PHP Version & WooCommerce System Status Report
- Meta Error Code or Error Log snippet from WWA → System Logs
- Detailed steps to reproduce the issue
Have questions about what information to include in support requests?
Our technical support engineers are available to review your store setup.