Core Features

Abandoned Cart Recovery Workflow

How WWA captures abandoned checkouts and triggers automated WhatsApp recovery reminders.

Prerequisites & Requirements
  • WWA Cart Tracking Enabled

When a shopper enters their phone number on your WooCommerce checkout page, WWA securely captures the cart session. If the customer leaves without completing payment within your configured timeout (e.g. 15 minutes), WWA marks the session as Abandoned.

Free vs Pro Cart Recovery

  • WWA Free: Includes 1-step cart recovery (sends 1 automated WhatsApp reminder after cart abandonment).
  • WWA Pro: Unlocks multi-step cart recovery sequences (e.g. Reminder #1 at 15 mins, Reminder #2 with dynamic coupon at 4 hours, Reminder #3 at 24 hours), automatic cart restoration links, and dynamic single-use discount coupons.

Have questions about abandoned cart recovery workflow?

Our technical support engineers are available to review your store setup.

Contact Support